Office Removal Reviews

A well managed team.

Why did you choose to get a quote from us and where did you get our contact details?
Google and checked reviews which were all good

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Price and ability to move quickly

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
The guys all worked well together and were polite and very efficient. A well managed team.

How would you rate our communication?
10/10

How can we improve our service?
I think you’re doing fine as you are

How likely are you to recommend us to your friends / family?
9/10

Greg managed the move really smoothly

Just getting a moment now to say a huge thank you to you and your team.

Greg managed the move really smoothly and him and the team were always willing to help resolve problems and go above and beyond. Feedback from staff now residing in new location is also good.

Best wishes Tracey

They worked efficiently, methodically and effectively

Email to Piers
Just wanted to drop a short note to express my thanks to you and the team for supporting our move yesterday.

Both of your colleagues were a credit to your organisation. Both performed their duties with absolute professionalism. From the first point of contact, through the packaging, removal and unpacking, they worked efficiently, methodically and effectively. They were able to pack and transfer a considerable amount of (in some cases) high value assets without a single incident. The right people in the right place at the right time. Thank you.

Kind regards

Andrew

Nothing was too much trouble for them

Email to Piers
I’d just like to take this opportunity to thank your crew for making the relocation such a smooth process, nothing was too much trouble for them & they are a real credit to you.

Thanks again for making this as painless as possible.

Kind regards

Great team who communicated well and worked smoothly together

Do you have any comments about our removals crew?
Great team who communicated well and worked smoothly together

Where can we improve our removals day experience?
Nowhere

Why did you use us?
Local

Do you have any additional comments or concerns regarding any portion of the service you received?
Quick and efficient

Comments regarding your initial enquiry
Very professional and prompt

Showcased a really positive, 'can-do' attitude

Email
As per the first week, your team did a great job last week and once again showcased a really positive, 'can-do' attitude to the whole project. 

Best wishes

On time, friendly, worked hard and a real pleasure to deal with.

All went well on Friday. I’d like to feedback how great the guys were that looked after us. On time, friendly, worked hard and a real pleasure to deal with.

Thanks

Patient and efficient

Please can you pass on a huge thank you to the moving team today. They were so patient and efficient and did an excellent job. It was really appreciated and was stress-free thanks to their expertise and speed,

Thank you for arranging and thanks to the team again.

They went above and beyond

I just wanted to send a quick email to say a big thank you to Simon and his team for their efforts during the move over the last couple of weeks.  I know it was not a particularly smooth process and they went above and beyond to ensure that they could complete the job and ensure that everyone was in the correct place, despite differing instructions. 

If you could pass our thanks onto them it would be appreciated. 

Kind regards  Yvette  

All of the lads were so lovely and worked so hard

Email to Piers
Piers…firstly, I just want to say Thank You So Much to yourself for organising this all.

Greg, Andy, and Team were phenomenal, and I cannot thank them enough for all of their hard work and their incredible skills removing/storing/moving everything in less than 2 days!

All of the lads were so lovely and worked so hard they really are a credit to your company and all of our Soreen Colleagues, as well as myself, cannot thank them enough for helping us with this move.

Please pass our deepest thanks over to them. I will be sure to send over some more Soreen for them all – they were brilliant in completing this process so smoothly and efficiently.

Once again, many thanks to you all for your fantastic help.