Project details
Organisation - NHS Dudley Brierley Hill Health & Social Care Centre
Sector - Public
Location - Dudley, West Midlands
Project scope
Relocate NHS Dudley Brierley Hill Health & Social Care Centre.
Our key task
Relocating approximately 350 staff from twelve locations across Dudley borough.
Following a £27 million investment and a four year design and construction programme, NHS Dudley confirmed the opening of their new Brierley Hill Health & Social Care Centre to the public.
The building would accommodate staff from Dudley Community Services, Dudley Metropolitan Borough Council, Dudley Infracare LIFT Co, along with two GP practices. It involved transferring approximately 350 staff from twelve locations across Dudley borough.
Planning for a successful move while eliminating down time
BCL won the contract after a competitive tendering process, and immediately began the in-depth planning. Our Account Manager and dedicated Move Manager spent time with the Trust's project managers to understand the Trust's many different requirements for the services that were being moved. The Trust tasked BCL with keeping services working for as long as possible, while still allowing adequate packing time and quick start-up after the move.
Move champions from the Trust met with BCL to plan their individual moves, with help and advice provided to ensure success. We provided each move champion with a move pack, detailing everything that was going to happen.
All moves took place as planned and to the complete satisfaction of the Trust.
NHS DUDLEY TRUST
"...the team from BCL were outstanding. They were professional, courteous, and friendly and went above and beyond their brief in assisting our services wherever they were able to. Those services who have been involved in moves before commented that this was the best planned move they have ever been a part of.
I highly recommend BCL for relocation projects. My colleagues and I found them extremely professional throughout the process and found the dedication of Kevin, Tony and the team to the project invaluable".
How may we help?
We take pride in helping our customers have successful office moves, with as much - or as little - assistance in the planning and preparation as you'd like. Take advantage of our expertise and have the best office relocation possible.
Contact us today or call 0845 077 2825 for a free, no obligation discussion of your commercial moving needs.
See what our customers think of us...
They went above and beyond
I just wanted to send a quick email to say a big thank you to Simon and his team for their efforts during the move over the last couple of weeks. I know it was not a particularly smooth process and they went above and beyond to ensure that they could complete the job and ensure that everyone was in the correct place, despite differing instructions.
If you could pass our thanks onto them it would be appreciated.
Kind regards Yvette
Whitworth Community High School, RochdaleNothing was too much trouble for them
Email to Piers
I’d just like to take this opportunity to thank your crew for making the relocation such a smooth process, nothing was too much trouble for them & they are a real credit to you.
Thanks again for making this as painless as possible.
Kind regards
Barry FirespriteA well managed team.
Why did you choose to get a quote from us and where did you get our contact details?
Google and checked reviews which were all good
How would you rate the way we dealt with your initial enquiry?
9/10
How would you rate the survey that we carried out?
10/10
Why did you choose to move/store with us?
Price and ability to move quickly
How would you rate your move team?
10/10
Would you like to tell us anything about your move team?
The guys all worked well together and were polite and very efficient. A well managed team.
How would you rate our communication?
10/10
How can we improve our service?
I think you’re doing fine as you are
How likely are you to recommend us to your friends / family?
9/10
They worked efficiently, methodically and effectively
Email to Piers
Just wanted to drop a short note to express my thanks to you and the team for supporting our move yesterday.
Both of your colleagues were a credit to your organisation. Both performed their duties with absolute professionalism. From the first point of contact, through the packaging, removal and unpacking, they worked efficiently, methodically and effectively. They were able to pack and transfer a considerable amount of (in some cases) high value assets without a single incident. The right people in the right place at the right time. Thank you.
Kind regards
Andrew
Andrew, Alder Hey Children's HospitalUK Quote
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