Project details

BCL were appointed to assist Roebuck Productions with the Pizza Express Annual Conference at Manchester Central Convention Complex on Wednesday 23rd March 2018. As part of the conference package Roebuck Productions offer their client a unique luggage transportation service to give the delegates a hassle-free experience.

The numbers alone were daunting with 827 delegates spread across 7 city centre hotels. BCL, who usually handle domestic and commercial furniture, had the task of completing this service seamlessly with minimal disruption to the event. At the event entrance there were 7 kiosks set-up for each hotel, each delegate had to take their luggage to the correct kiosk where their bag would be tagged and placed in a numbered cage by BCL staff. Due to the sheer number of delegates, it was important to keep focused and ensure each bag was placed in the correct cage for their hotel.

As each hotel had a massive variation in number of delegates it was important to concentrate the staff at the busy kiosks, and be flexible in case there was a surge for another hotel. The window of opportunity was between 11am and 4pm from the start of delegates entering the event to all the luggage delivered to the seven hotels.

Once all the cages were full and loaded onto the designated vehicle BCL staff transported them to the correct hotel and off-loaded them into the lobby for the delegate to collect it.

The task was completed within time and to the client’s satisfaction with all luggage being delivered to the correct destination. This was the second time we have done a luggage service for Roebuck Productions and based on the feedback we received it won’t be the last.

Call Us:  0845 077 2825Let Us Call You Back

Meet our movers

Call Us:  0845 077 2825Get a quote

How may we help?

We take pride in helping our customers have successful office moves, with as much - or as little - assistance in the planning and preparation as you'd like. Take advantage of our expertise and have the best office relocation possible. 

Contact us today or call 0845 077 2825 for a free, no obligation discussion of your commercial moving needs.

See what our customers think of us...

They were all so accommodating and nothing was too much trouble for them

Email to Piers

I just wanted to let you know how impressed we all were with Ryan and his team with dealing with our office move yesterday afternoon They were all so accommodating and nothing was too much trouble for them

Can I also say thanks to yourself for the excellent service and communication and I will have no hesitancy in recommending your services

Once again many thanks

Kind Regards

Mike

 

Mike S, Manlets

All of the lads were so lovely and worked so hard

Email to Piers
Piers…firstly, I just want to say Thank You So Much to yourself for organising this all.

Greg, Andy, and Team were phenomenal, and I cannot thank them enough for all of their hard work and their incredible skills removing/storing/moving everything in less than 2 days!

All of the lads were so lovely and worked so hard they really are a credit to your company and all of our Soreen Colleagues, as well as myself, cannot thank them enough for helping us with this move.

Please pass our deepest thanks over to them. I will be sure to send over some more Soreen for them all – they were brilliant in completing this process so smoothly and efficiently.

Once again, many thanks to you all for your fantastic help.                                                                                                                                                                         

Olivia, Soreen

Jamie and his crew were very prompt, quick to get everything moved out and unload at the other end.

Where can we improve our removals day experience?
Myself and the others arranging the move were very impressed with your service.

Why did you use us?
I was looking for someone who could do it at a reasonable price but was a professional outfit.

Do you have any additional comments or concerns regarding any portion of the service you received?
Thank you very much and we would definitely recommend your company to others.

Comments regarding your initial enquiry
Martin was very helpful and prompt to respond. We were late in enquiring but there was no problem in being able to accommodate our needs.

Email comments
I would like to take this opportunity to let you know that we are very happy with the service received. Jamie and his crew worked very fast and were very professional in moving our offices. Thank you very much!

Saartje Roelens, Piper Homes

Pleased with the speed and professionalism

Good guys, very polite and professional.

Why did you use us? Just googled removal agencies and BCL seemed the nearest and most professional option.

Comments regarding your initial enquiry - Really pleased with the speed and professionalism my order was dealt with.

Alex Bertrand

UK Quote

Complete the form below to get your UK Office Removal quotation

Date Details

Moving Details

Contact Details

European Removals Quote Request

Complete the form below to get your European Office Removal quotation

Date Details

Moving Details

Contact Details

International Removals Quote Request

Complete the form below to get your International Office Removal quotation

Date Details

Moving Details

Contact Details

Call Me Back

Complete the form below and we'll call you back to discuss your requirements

Your Details

Self Storage

Complete the form below to get your Self Storage quotation

Storage Details

Additional Information

Contact Details

Call Us:  0845 077 2825Let Us Call You Back

© BCL Office Moving 2023. Registered in England 00719614 Registered VAT Number: GB 388 2064 30 BCL Moving is a trading name of John Bradshaw and Son Limited An indicoll website
Privacy PolicyCookie PolicyDisclaimerAccessibility