Project details

Organisation - NHS Dudley Brierley Hill Health & Social Care Centre
Sector - Public
Location - Dudley, West Midlands

Project scope

Relocate NHS Dudley Brierley Hill Health & Social Care Centre.

Our key task

Relocating approximately 350 staff from twelve locations across Dudley borough.

Following a £27 million investment and a four year design and construction programme, NHS Dudley confirmed the opening of their new Brierley Hill Health & Social Care Centre to the public.

The building would accommodate staff from Dudley Community Services, Dudley Metropolitan Borough Council, Dudley Infracare LIFT Co, along with two GP practices. It involved transferring approximately 350 staff from twelve locations across Dudley borough.

Planning for a successful move while eliminating down time

BCL won the contract after a competitive tendering process, and immediately began the in-depth planning. Our Account Manager and dedicated Move Manager spent time with the Trust's project managers to understand the Trust's many different requirements for the services that were being moved. The Trust tasked BCL with keeping services working for as long as possible, while still allowing adequate packing time and quick start-up after the move.

Move champions from the Trust met with BCL to plan their individual moves, with help and advice provided to ensure success. We provided each move champion with a move pack, detailing everything that was going to happen.

All moves took place as planned and to the complete satisfaction of the Trust.

Hospital medical nhs move case study

NHS DUDLEY TRUST

"...the team from BCL were outstanding. They were professional, courteous, and friendly and went above and beyond their brief in assisting our services wherever they were able to. Those services who have been involved in moves before commented that this was the best planned move they have ever been a part of.

I highly recommend BCL for relocation projects. My colleagues and I found them extremely professional throughout the process and found the dedication of Kevin, Tony and the team to the project invaluable".

Hospital medical nhs move case study

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Good guys, very polite and professional.

Why did you use us? Just googled removal agencies and BCL seemed the nearest and most professional option.

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...making a very stressful day, a little less stressful

Martin, thank you for everything. The guys were absolutely amazing and worked so hard especially in this heat. They were all amazing. We’d definitely recommend you. 

Please do pass on our special thanks to all involved for making a very stressful day, a little less stressful. 

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Very impressed by their professionalism

They took extra care to protect our Buddha statues. We were very impressed by their professionalism.

Why did you use us? Seemed professional and experienced

Very impressed by the excellent service. It made our move much easier.

Joanna Martin-Kaye

The overall service provided by your company has been excellent value

I wouldn’t normally get involved directly in providing feedback on performance of our contractors, but feel I must commend the excellent service that we have received from your team in moving us to our new office on Hagley Road and the clearance of Calthorpe Road.

The team were both efficient in their work and extremely well-mannered. Three days ago I couldn’t have imagined sitting here now in a functioning office with our old office completely clear of the clutter that had built up over 20 years. Please extend my thanks to them.

I feel that the overall service provided by your company has been excellent value and I would not hesitate to recommend you in the future.

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