Project details

Organisation - NHS Dudley Brierley Hill Health & Social Care Centre
Sector - Public
Location - Dudley, West Midlands

Project scope

Relocate NHS Dudley Brierley Hill Health & Social Care Centre.

Our key task

Relocating approximately 350 staff from twelve locations across Dudley borough.

Following a £27 million investment and a four year design and construction programme, NHS Dudley confirmed the opening of their new Brierley Hill Health & Social Care Centre to the public.

The building would accommodate staff from Dudley Community Services, Dudley Metropolitan Borough Council, Dudley Infracare LIFT Co, along with two GP practices. It involved transferring approximately 350 staff from twelve locations across Dudley borough.

Planning for a successful move while eliminating down time

BCL won the contract after a competitive tendering process, and immediately began the in-depth planning. Our Account Manager and dedicated Move Manager spent time with the Trust's project managers to understand the Trust's many different requirements for the services that were being moved. The Trust tasked BCL with keeping services working for as long as possible, while still allowing adequate packing time and quick start-up after the move.

Move champions from the Trust met with BCL to plan their individual moves, with help and advice provided to ensure success. We provided each move champion with a move pack, detailing everything that was going to happen.

All moves took place as planned and to the complete satisfaction of the Trust.

Hospital medical nhs move case study

NHS DUDLEY TRUST

"...the team from BCL were outstanding. They were professional, courteous, and friendly and went above and beyond their brief in assisting our services wherever they were able to. Those services who have been involved in moves before commented that this was the best planned move they have ever been a part of.

I highly recommend BCL for relocation projects. My colleagues and I found them extremely professional throughout the process and found the dedication of Kevin, Tony and the team to the project invaluable".

Hospital medical nhs move case study

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See what our customers think of us...

They worked efficiently, methodically and effectively

Email to Piers
Just wanted to drop a short note to express my thanks to you and the team for supporting our move yesterday.

Both of your colleagues were a credit to your organisation. Both performed their duties with absolute professionalism. From the first point of contact, through the packaging, removal and unpacking, they worked efficiently, methodically and effectively. They were able to pack and transfer a considerable amount of (in some cases) high value assets without a single incident. The right people in the right place at the right time. Thank you.

Kind regards

Andrew

Andrew, Alder Hey Children's Hospital

Showcased a really positive, 'can-do' attitude

Email
As per the first week, your team did a great job last week and once again showcased a really positive, 'can-do' attitude to the whole project. 

Best wishes

Laura, SIPS Education

Greg managed the move really smoothly

Just getting a moment now to say a huge thank you to you and your team.

Greg managed the move really smoothly and him and the team were always willing to help resolve problems and go above and beyond. Feedback from staff now residing in new location is also good.

Best wishes Tracey

Tracey, University of Manchester

They went above and beyond

I just wanted to send a quick email to say a big thank you to Simon and his team for their efforts during the move over the last couple of weeks.  I know it was not a particularly smooth process and they went above and beyond to ensure that they could complete the job and ensure that everyone was in the correct place, despite differing instructions. 

If you could pass our thanks onto them it would be appreciated. 

Kind regards  Yvette  

Whitworth Community High School, Rochdale

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