Project details

Organisation - Hatch Interiors
Sector - Private
Location - Salford Quays, Manchester

Project scope

Organise, project manage, store, deliver, assemble and place apartment furniture for a large scale housing scheme in Salford Quays.

Our key tasks

  • Receive deliveries of furniture for assembly and placement in the units
  • Store furniture to be assembled in our warehouse, by item, size, and colour
  • Deliver furniture on schedule for each of the style schemes
  • Assemble furniture in the units
  • Cleaning the furniture and units to ensure a turnkey handover

Hatch Interiors is one the UK's leading specialists in providing furniture packages and bespoke interior design schemes for residential and investment properties. We were appointed to assist with Hatch Interiors' largest residential property scheme in Salford Quays, furnishing 486 one to three bedroom apartments.

Project management, planning, and flexibility was the key to success

We were able to offer a one-stop solution for Hatch Interiors; receiving, storing and managing stock, then delivering and installing it in the units requested by the developer. Our 25,000 square foot warehouse facility in Trafford Park, 2.5 miles away from the development, was perfectly situated to hold the stock and respond quickly and efficiently when each style scheme was ready

From the start of the project in September 2018 we received and managed all the furniture, both pre-assembled and flat pack, for the apartments in Salford Quays. When the furniture shipments were received at our warehouse, we separated the items based on type, size, and colour and stored them in categories so we were able to swiftly access, and deliver the stock as required. The programme was then distributed by Hatch, and the furniture was delivered out of storage, situated into the correct apartment, assembled, and cleaned ready for tenant occupation.

The programme was divided into four phases, each with a different furniture scheme. This meant we needed to constantly adapt our storage system and skill level for more complex furniture items.

Stakeholder relationships

During the project, we built up a direct relationship with the stakeholders on-site so we were able to discuss access arrangements and any urgent call-off requirements. Due to the process we had in place, and our nearby location, we were able to solve any issues quickly and effectively to keep all stakeholders happy.

The year-long project was completed in October 2019, and we believe it was a success as a result of the bespoke system we created for our client, and the trained, hard-working team we put in place to deliver it.

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See what our customers think of us...

All of the lads were so lovely and worked so hard

Email to Piers
Piers…firstly, I just want to say Thank You So Much to yourself for organising this all.

Greg, Andy, and Team were phenomenal, and I cannot thank them enough for all of their hard work and their incredible skills removing/storing/moving everything in less than 2 days!

All of the lads were so lovely and worked so hard they really are a credit to your company and all of our Soreen Colleagues, as well as myself, cannot thank them enough for helping us with this move.

Please pass our deepest thanks over to them. I will be sure to send over some more Soreen for them all – they were brilliant in completing this process so smoothly and efficiently.

Once again, many thanks to you all for your fantastic help.                                                                                                                                                                         

Olivia, Soreen

Great team who communicated well and worked smoothly together

Do you have any comments about our removals crew?
Great team who communicated well and worked smoothly together

Where can we improve our removals day experience?
Nowhere

Why did you use us?
Local

Do you have any additional comments or concerns regarding any portion of the service you received?
Quick and efficient

Comments regarding your initial enquiry
Very professional and prompt

Donna Westwood, Chartwells Accountants

Greg managed the move really smoothly

Just getting a moment now to say a huge thank you to you and your team.

Greg managed the move really smoothly and him and the team were always willing to help resolve problems and go above and beyond. Feedback from staff now residing in new location is also good.

Best wishes Tracey

Tracey, University of Manchester

A well managed team.

Why did you choose to get a quote from us and where did you get our contact details?
Google and checked reviews which were all good

How would you rate the way we dealt with your initial enquiry?
9/10

How would you rate the survey that we carried out?
10/10

Why did you choose to move/store with us?
Price and ability to move quickly

How would you rate your move team?
10/10

Would you like to tell us anything about your move team?
The guys all worked well together and were polite and very efficient. A well managed team.

How would you rate our communication?
10/10

How can we improve our service?
I think you’re doing fine as you are

How likely are you to recommend us to your friends / family?
9/10

Patrick Byrnes, Packnet Ltd

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