Project details

Organisation - Hatch Interiors
Sector - Private
Location - Salford Quays, Manchester

Project scope

Organise, project manage, store, deliver, assemble and place apartment furniture for a large scale housing scheme in Salford Quays.

Our key tasks

  • Receive deliveries of furniture for assembly and placement in the units
  • Store furniture to be assembled in our warehouse, by item, size, and colour
  • Deliver furniture on schedule for each of the style schemes
  • Assemble furniture in the units
  • Cleaning the furniture and units to ensure a turnkey handover

Hatch Interiors is one the UK's leading specialists in providing furniture packages and bespoke interior design schemes for residential and investment properties. We were appointed to assist with Hatch Interiors' largest residential property scheme in Salford Quays, furnishing 486 one to three bedroom apartments.

Project management, planning, and flexibility was the key to success

We were able to offer a one-stop solution for Hatch Interiors; receiving, storing and managing stock, then delivering and installing it in the units requested by the developer. Our 25,000 square foot warehouse facility in Trafford Park, 2.5 miles away from the development, was perfectly situated to hold the stock and respond quickly and efficiently when each style scheme was ready

From the start of the project in September 2018 we received and managed all the furniture, both pre-assembled and flat pack, for the apartments in Salford Quays. When the furniture shipments were received at our warehouse, we separated the items based on type, size, and colour and stored them in categories so we were able to swiftly access, and deliver the stock as required. The programme was then distributed by Hatch, and the furniture was delivered out of storage, situated into the correct apartment, assembled, and cleaned ready for tenant occupation.

The programme was divided into four phases, each with a different furniture scheme. This meant we needed to constantly adapt our storage system and skill level for more complex furniture items.

Stakeholder relationships

During the project, we built up a direct relationship with the stakeholders on-site so we were able to discuss access arrangements and any urgent call-off requirements. Due to the process we had in place, and our nearby location, we were able to solve any issues quickly and effectively to keep all stakeholders happy.

The year-long project was completed in October 2019, and we believe it was a success as a result of the bespoke system we created for our client, and the trained, hard-working team we put in place to deliver it.

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See what our customers think of us...

...making a very stressful day, a little less stressful

Martin, thank you for everything. The guys were absolutely amazing and worked so hard especially in this heat. They were all amazing. We’d definitely recommend you. 

Please do pass on our special thanks to all involved for making a very stressful day, a little less stressful. 

Kind regards Kiran 

Kiran Heer

Very impressed by their professionalism

They took extra care to protect our Buddha statues. We were very impressed by their professionalism.

Why did you use us? Seemed professional and experienced

Very impressed by the excellent service. It made our move much easier.

Joanna Martin-Kaye

Very accommodating and flexible

Always super helpful and courteous. Jamie and the team are great!

Why did you use us? I have used them on 3 or 4 occasions now.

Comments regarding your initial enquiry - Martin is easy to deal with and really understands the move business.  Very accommodating and flexible.

Lauren S

Brilliant! (as usual)

Thanks Lynn…The guys were brilliant! (as usual)

Leicester Diabetes Centre – internal office move

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