Project details

Organisation - Hatch Interiors
Sector - Private
Location - Salford Quays, Manchester

Project scope

Organise, project manage, store, deliver, assemble and place apartment furniture for a large scale housing scheme in Salford Quays.

Our key tasks

  • Receive deliveries of furniture for assembly and placement in the units
  • Store furniture to be assembled in our warehouse, by item, size, and colour
  • Deliver furniture on schedule for each of the style schemes
  • Assemble furniture in the units
  • Cleaning the furniture and units to ensure a turnkey handover

Hatch Interiors is one the UK's leading specialists in providing furniture packages and bespoke interior design schemes for residential and investment properties. We were appointed to assist with Hatch Interiors' largest residential property scheme in Salford Quays, furnishing 486 one to three bedroom apartments.

Project management, planning, and flexibility was the key to success

We were able to offer a one-stop solution for Hatch Interiors; receiving, storing and managing stock, then delivering and installing it in the units requested by the developer. Our 25,000 square foot warehouse facility in Trafford Park, 2.5 miles away from the development, was perfectly situated to hold the stock and respond quickly and efficiently when each style scheme was ready

From the start of the project in September 2018 we received and managed all the furniture, both pre-assembled and flat pack, for the apartments in Salford Quays. When the furniture shipments were received at our warehouse, we separated the items based on type, size, and colour and stored them in categories so we were able to swiftly access, and deliver the stock as required. The programme was then distributed by Hatch, and the furniture was delivered out of storage, situated into the correct apartment, assembled, and cleaned ready for tenant occupation.

The programme was divided into four phases, each with a different furniture scheme. This meant we needed to constantly adapt our storage system and skill level for more complex furniture items.

Stakeholder relationships

During the project, we built up a direct relationship with the stakeholders on-site so we were able to discuss access arrangements and any urgent call-off requirements. Due to the process we had in place, and our nearby location, we were able to solve any issues quickly and effectively to keep all stakeholders happy.

The year-long project was completed in October 2019, and we believe it was a success as a result of the bespoke system we created for our client, and the trained, hard-working team we put in place to deliver it.

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See what our customers think of us...

Very efficient, friendly and helpful

Your guys last week were fantastic. They were very efficient, friendly and helpful. Ryan especially was great at organising everything and we really didn’t need to think about much as it was all taken care of.

Thanks so much.

Lee Williamson

The packing, unpacking and delivery were incredibly smooth

I just wanted to feedback to you how great Greg and the team were during our move from One Stockport Hub to Central. The packing, unpacking and delivery were incredibly smooth and they were superb in terms of moving other items as required.

They really did make a difficult job so smooth and easy.

Martin Roberts

Went above and beyond

I just wanted to praise James and Marvin who met us on site, they went above and beyond to help both ourselves and the tenant. I would appreciate if our thanks would be passed to their manager and of course to them.

Dudley Council

Professional, accommodating and the result is a job well done

Signed the job off with Simon today. Sandringham is completely cleared, not sure how they managed it in 5 days. Absolutely excellent.

All the team were very professional, accommodating and the result is a job well done. The crew never stopped and had to deal with lots personalities with their demands.

Thanks to each member of the team. Definitely time for a glass of wine or Ten!

Source: Previous client

Joanne Williamson

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