Project details

Organisation - Charter Court Financial Services
Sector - Private
Location - Wolverhampton, West Midlands

Project scope

The overall move project ran from September 2018 through to completion in March 2019 and was completed over eight separate out-of-hours phases.

Charter Court Financial Services Group plc (CCFS) is a financial services company in Wolverhampton who provide retail savings products, specialist mortgage products, mortgage administration services, and credit analysis.

Charter Court operates via three separate specialist brands:

  • Charter Savings Bank for retail savings
  • Precise Mortgages for specialist mortgages
  • Exact Mortgage Experts for credit analysis and servicing of existing mortgage portfolios

The company, which was founded with 28 employees in one building on the Broadlands site in 2008, now occupies four offices at the business park and has grown its headcount to nearly 650 with its new state-of-the-art three-storey office building, which accommodates approximately 250 people.

The relocation involved the reorganisation of staff and departments across their four buildings to include the transfer of 250 staff to their new build and the restacking of staff in their existing three buildings during an intensive refurbishment program.

Each move phase underwent stringent pre-move planning to include a series of planning meetings with their dedicated Move Manager and Move Supervisor to ensure a clear understanding of the refurbishment program and timescales.

In total, 600 staff were relocated, along with furniture, packing crates, and IT with a full decommission and recommission service by our IT Services team.

We also provided furniture recycling producing fully audited reports with IT/electrical WEEE recycling, and on-site data destruction of hard drives and media material.

We were delighted to be chosen as their approved supplier, and look forward to providing ongoing assistance for years to come

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We take pride in helping our customers have successful office moves, with as much - or as little - assistance in the planning and preparation as you'd like. Take advantage of our expertise and have the best office relocation possible. 

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See what our customers think of us...

Great and helpful

Piers, it went really well, had a few messages from staff saying how great and helpful the lads were, can you pass on & thanks to you.

Cheers again.

Anthony H

The move has been a success

The move has been a success and Jamie and Fabio have been amazing.

Elementa Consulting

The process appeared to go relatively smoothly

I would like to thank you on behalf of Kairos Media for carrying out the removal of office items last week. The process appeared to go relatively smoothly.

Kairos Media

Went above and beyond

I just wanted to praise James and Marvin who met us on site, they went above and beyond to help both ourselves and the tenant. I would appreciate if our thanks would be passed to their manager and of course to them.

Dudley Council

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