Project details

Organisation - Charter Court Financial Services
Sector - Private
Location - Wolverhampton, West Midlands

Project scope

The overall move project ran from September 2018 through to completion in March 2019 and was completed over eight separate out-of-hours phases.

Charter Court Financial Services Group plc (CCFS) is a financial services company in Wolverhampton who provide retail savings products, specialist mortgage products, mortgage administration services, and credit analysis.

Charter Court operates via three separate specialist brands:

  • Charter Savings Bank for retail savings
  • Precise Mortgages for specialist mortgages
  • Exact Mortgage Experts for credit analysis and servicing of existing mortgage portfolios

The company, which was founded with 28 employees in one building on the Broadlands site in 2008, now occupies four offices at the business park and has grown its headcount to nearly 650 with its new state-of-the-art three-storey office building, which accommodates approximately 250 people.

The relocation involved the reorganisation of staff and departments across their four buildings to include the transfer of 250 staff to their new build and the restacking of staff in their existing three buildings during an intensive refurbishment program.

Each move phase underwent stringent pre-move planning to include a series of planning meetings with their dedicated Move Manager and Move Supervisor to ensure a clear understanding of the refurbishment program and timescales.

In total, 600 staff were relocated, along with furniture, packing crates, and IT with a full decommission and recommission service by our IT Services team.

We also provided furniture recycling producing fully audited reports with IT/electrical WEEE recycling, and on-site data destruction of hard drives and media material.

We were delighted to be chosen as their approved supplier, and look forward to providing ongoing assistance for years to come

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See what our customers think of us...

The overall service provided by your company has been excellent value

I wouldn’t normally get involved directly in providing feedback on performance of our contractors, but feel I must commend the excellent service that we have received from your team in moving us to our new office on Hagley Road and the clearance of Calthorpe Road.

The team were both efficient in their work and extremely well-mannered. Three days ago I couldn’t have imagined sitting here now in a functioning office with our old office completely clear of the clutter that had built up over 20 years. Please extend my thanks to them.

I feel that the overall service provided by your company has been excellent value and I would not hesitate to recommend you in the future.

Tom S

Very professional and efficient

I just wanted to send some feedback on Greg and his team.

They did a fantastic job. Very professional and efficient. Could not do enough for me.

Brilliant workers! Would highly recommend.

Thank you again.

Gemma Cochrane

Very impressed by their professionalism

They took extra care to protect our Buddha statues. We were very impressed by their professionalism.

Why did you use us? Seemed professional and experienced

Very impressed by the excellent service. It made our move much easier.

Joanna Martin-Kaye

Brilliant! (as usual)

Thanks Lynn…The guys were brilliant! (as usual)

Leicester Diabetes Centre – internal office move

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